At Ayzlin Baby Care Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Returns
– Items must be returned within 7 days of receiving the order.
– Products must be unused, unopened, and in their original packaging.
– Proof of purchase (receipt or order confirmation) is required for all returns.

2. Non-Returnable Items
– Used or damaged items.
– Products with broken seals.
– Custom or personalized orders.

3. Return Process
– Contact our customer service team at info@ayzlinbabycare.com or call +968 92412764 to initiate the return process.
– Provide your order details and the reason for the return.
– Ship the item(s) to the address provided by our support team.

4. Refunds
– Once we receive and inspect your returned item(s), we will notify you of the refund approval status.
– Approved refunds will be processed within 7 business days to the original payment method.

5. Return Shipping Charges
– Customers are responsible for return shipping costs unless the item was defective or incorrect.

6. Exchanges
– Exchanges are only available for defective or incorrect items. Please contact us to arrange for an exchange.

7. Damaged or Defective Products
– If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving the order. We will arrange for a replacement or refund.

For any questions or concerns, please contact our team at info@ayzlinbabycare.com or +968 92412764.